This Privacy Policy explains how swertres collects, uses, stores, and protects the personal information of players on our Philippines mobile gaming platform. By registering an account or using any part of this site, you agree to the practices described here. Please read this page carefully so you understand your rights and our responsibilities.
When you register on swertres, we collect personal information such as your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect account activity data, including your login history, betting records, deposit and withdrawal transactions, and game participation across our slot, bingo, and sports betting sections. Technical data such as your device type, browser version, IP address, and session duration is automatically recorded each time you access the platform. If you contact our support team, we retain records of those communications to help resolve future queries more efficiently. We may also collectinformation about your payment method type (such as GCash, Maya, or bank transfer) for the purpose of processing deposits and withdrawals in Philippine pesos. All information collected is used solely for the purposes described in this policy and is never sold to third parties.
swertres uses your personal information primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Your activity data helps us improve the platform experience, personalise content recommendations, and ensure that our sports betting, slot, and bingo sections perform reliably on mobile devices. We may use aggregated, anonymised data for internal analytics and platform development — this data cannot be used to identify any individual player. Where required by Philippine law or a regulatory authority, we may use your information to fulfil legal obligations, including identity verification and anti-money laundering checks. We do not use your personal data for automated decision-making that produces legal effects without human review. If you have opted in to receive promotional communications, we may send you relevant offers, but you can withdraw this consent at any time by contacting our support team.
We do not sell, rent, or trade your personal information to any third party for marketing purposes. swertres may share your data with trusted service providers who assist us in operating the platform, such as payment processors handling GCash, Maya, or bank transfer transactions — these providers are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where Philippine law, a court order, or a regulatory body requires us to disclose player information, we will comply with that legal obligation and, where permitted, notify the affected player. If swertres undergoes a business restructuring or acquisition, player data may be transferred as part of that process, and affected players will be informed in advance. We may share anonymised, aggregated statistics with partners or regulators to demonstrate compliance or platform performance, but this data cannot identify any individual. Our platform may contain links to other pages within this site — we are not responsible for the privacy practices of any external websites you may navigate to independently. All third-party data sharing arrangements are reviewed regularly to ensure they remain necessary and proportionate.
swertres uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your mobile browser or desktop device. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your return experience. We also use analytics cookies to understand how players navigate the platform, which sections are most visited, and where technical issues may occur — this helps us prioritise improvements. You can manage or disable cookies through your browser settings, but please note that disabling certain cookies may affect the functionality of your account and some platform features. We do not use third-party advertising cookies or tracking pixels that share your data with external ad networks. Any changes to our cookie practices will be reflected in an updated version of this Privacy Policy. If you continue to use the platform after such updates are posted, you are considered to have accepted the revised cookie practices.
As a registered player on swertres based in the Philippines, you have the right to request access to the personal information we hold about you at any time. You may also request that we correct any inaccurate or incomplete data associated with your account, and we will action such requests promptly. If you wish to close your account and have your personal data deleted, you can submit a request to our support team — we will process this in accordance with our data retention obligations under applicable Philippine law. You have the right to object to certain types of data processing, including the use of your information for direct marketing, and we will honour such objections without penalty. Where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. If you believe your data rights have been violated, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to responding to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request.
swertres applies industry-standard security measures to protect your personal information, including encrypted data transmission, secure server infrastructure, and access controls that limit who within our organisation can view player data. Your account is protected by a password that only you should know — we strongly recommend using a unique, strong password and logging out of shared devices after each session. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine regulatory authority as required by law. We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. Transaction records and identity verification documents may be retained for a longer period in compliance with anti-money laundering regulations applicable in the Philippines. Once the retention period has expired and there is no legal basis to continue holding your data, we will securely delete or anonymise it. If you have concerns about the security of your account, please contact our support team immediately using the details provided on this site.
Quick answers to what Filipino players ask most about how their data is handled.
No. swertres does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is shared only with service providers who help us operate the platform — such as payment processors for GCash, Maya, and bank transfers — and only under strict contractual obligations. We may also disclose information when required by Philippine law or a regulatory authority, but this is done only to the extent legally necessary.
You can request a copy of the personal information we hold about you by contacting our support team using the details provided on this site. We will verify your identity before processing the request to ensure your data is not disclosed to an unauthorised party. Once verified, we aim to provide the requested information within a reasonable timeframe in accordance with applicable Philippine data protection requirements. If you also wish to correct or delete any of your data, you can include that request in the same communication.
When you close your account, we will begin the process of deleting or anonymising your personal data in line with our data retention policy. However, certain records — such as transaction history and identity verification documents — may be retained for a period required by Philippine anti-money laundering regulations and other applicable laws. Once those retention periods have passed and there is no remaining legal basis to hold your data, it will be securely and permanently deleted. You can contact our support team for more details about the specific retention periods that apply to your account.
Yes. If you have previously opted in to receive promotional communications from swertres, you can withdraw that consent at any time by contacting our support team. Once your opt-out request is processed, you will no longer receive marketing messages, though you will still receive essential account and security notifications that are necessary for the operation of your account. Opting out of promotional messages does not affect your ability to use any part of the platform or access your account in any way.
If you have any concerns about how swertres handles your personal data, our support team is here to help. You can also visit our FAQ page for more general platform information, or head to the homepage to explore everything we offer Filipino players.